Be part of something extraordinary

Help create theatrical magic for more than 100,000 guests every year. Explore the seasonal Artistic and year-round Administrative opportunities available and become part of something extraordinary.

How you can benefit

  • Ogunquit Playhouse is an Equal Opportunity Employer committed to promoting the growth of a diverse and inclusive workplace
  • Ogunquit Playhouse offers Health insurance to all employees who are with the company for 120+ consecutive days and work at least 30 hours weekly
  • Employees who work Ogunquit Playhouse’s entire season will also accrue earned paid leave up to 40 hours
  • Team members receive free tickets to every production and a reduced staff rate for friends and family

Who are we?

As America’s foremost Summer theater, Ogunquit Playhouse delivers world-class Broadway entertainment and unforgettable experiences for more than 100,000 guests every season. Set in the charming seaside village of Ogunquit, Maine, The Playhouse is a legendary historic theater whose nearly 100 years of collaborating with brilliant artists from around the world has helped shape the future of American theatre.

Our current Playhouse vacancies

IT Support Technician Administrative
Apply

Ogunquit Playhouse is looking for an IT Support Technician to join the IT department. This is a part-time, onsite position. This position is for 3 days during the work week (Mon-Fri), 6-8 hours a day. The schedule for these specific days is flexible, but firm once set. There may be opportunities for additional hours or days if need arises, including the occasional weekend shift. This position pays $22 per hour, eligible for Earned Paid Leave and 403b, and can either be seasonal (ending in November) or year-round.

Summary
The IT Support Technician will report directly to the IT Manager and will assist with aspects of the IT infrastructure and end user support, acting as a liaison for system and software functionality at the Ogunquit Playhouse and its properties.

Essential Duties and Responsibilities

  • Provide support for all PC desktops, laptops, printers, phones, POS systems, projectors, and copy machines
  • Knowledge of Mac OS a plus
  • Liaison between staff and all systems and software functionality
  • New employee/user computer set up and IT onboarding
  • Set up and support mobile devices used within organization
  • Provide support for projector setup and video conferencing
  • Provide training on hardware, software and services as needed
  • Oversees and responds to IT helpdesk requests in a timely fashion
    • Documents, tracks, and monitors problems via a ticketing system
  • Escalates problems in a timely manner as needed to the IT Manager
  • Communicates effectively with staff to identify problems, relay information, and provide timely updates
  • Assists IT Manager with:
    • Monitoring and maintaining computer systems and networks
    • New application roll-out support
    • Network and system troubleshooting
    • Hardware maintenance and upgrades
    • Antivirus management and support
    • File permissions and file sharing
  • Other duties as assigned

Qualifications, knowledge, and skills

  • Ability to write clear and concise technical documentation
  • Proficient with Microsoft 365 and Google services
  • Working knowledge of network services such as TCP/IP, VPNs, DNS, DHCP
  • Knowledge of Android and iOS mobile operating systems
  • Desired working knowledge of: Square Point of Sale, Microsoft 365, Google Workspace, and Active Directory
  • Good organizational skills, prioritizing, and multitasking
  • Excellent communication skills
  • Self-starter and reliable. Able to function well in a team environment

Education / Experience

  • Associates degree in Information Technology or similar field, or an equivalent combination of education, training, and experience
  • 2+ years of experience
  • Certifications are a plus such as A+, Network+, MCSA, MCSE
  • Knowledge of theater networking/IT operations is a plus

Ogunquit Playhouse is an Equal Opportunity Employer and seeks to employ and assign the best qualified personnel for all of our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve and National Guard status or any other status or characteristic protected by law.

To apply: Please send cover letter and resume to Zia Quint (HR Manager) at zquit@ogunquitplayhouse.org