Helpful visitor information

Handicapped Parking

Upon entering the campus, handicapped parking is located to your right. Special parking placards must be displayed as you arrive so our parking attendants can direct you. Because this a short walk to the front doors, we encourage dropoffs and pickups at our Lobby entrance for guests with limited mobility.

Wheelchair Seating

Seating for patrons in wheelchairs can be purchased by calling our Box Office (207.646.5511). Guests using walkers, rollers, and other mobility devices can purchase regular seating. Our ushers are happy to help you get seated and store those devices during the performance.

Comfort Seating

For guests who find our seats restrictive and uncomfortable, comfort seating (chairs without armrests) are available for purchase in the wheelchair identified spaces of Rows I and Y. Call the Box Office for more details and to purchase.

Assisted Listening Devices

Headphones that isolate and boost the stage audio, and Hearing Loops that feed boosted audio to your existing compatible hearing aids are available at the Patron Services desk free of charge before each performance.

Open Captioned Performances

During the fourth week of each production, dialogue and lyrics are shown on monitors flanking both sides of the stage. These performances are noted on the season schedule with an OC symbol.

Seating Visibility

If you have difficulty seeing the stage from where you are seated, please alert one of our Ushers or House Managers. They can offer you a seat cushion to elevate your view or may be able to relocate you to another seat with better visibility.

Parking

Our campus opens one hour prior to each performance and parking is free. Due to the volume of cars being parked, most will be unable to exit until after the performance. Those requiring more flexibility with parking can utilized various paid lots in Ogunquit within walking distance of The Playhouse.

Handicapped parking is located to the right of the main entrance with dropoffs and pickups availble in the circle drive before and after each performance. Veteran’s parking is available on a first-come, first-serve basis. Volunteers are happy to assist you with any parking needs.

If you are not already holding tickets for the performance, you may only park in the designated BOX OFFICE spot. Attempting to park in any of our lots without tickets will prevent you from leaving until the end of the show.

View a map of our car park here.

Seating

Seating begins approximately 30 minutes before the performance. Entry to the theater is available by scanning tickets on your mobile device, a printed copy you bring from home, or tickets you pick up from the Box Office window. If you forget your tickets, we can always reprint them for you.

Restrooms

Men’s and women’s restroom facilities are available in our Lobby, with additional men’s, women’s, and all gender restrooms available in a separate building next to the Gazebo Bar.

Concessions & Gift Shop

Beverages and snacks are sold in The Lobby, Gazebo Bar, and Patio Bar. You must be at least 21 years old with a valid ID to purchase and consume alcohol. We reserve the right to refuse service to individuals who are visibly intoxicated

Our lobby Gift Kiosk sells Playhouse branded merchandise and other show-specific specialties.

Purchases can be made credit or debit card. No cash.

Air Conditioning & Heating

Our theater is temperature controlled all season long. However, we recommend bringing a sweater, jacket, or lap blanket for your comfort.

Stage Dooring

At the discretion of our cast members, Stage Door opportunities may be available outside on the patio (house right) following the performance.

Our mainstage productions often contain mature content, language, and themes that may not be suitable for all children. We leave it up to parents and families to determine what is appropriate for their young ones.

Full paid admission is required for ages 4 and above. Children under the age of 3 are free, so long as they remain on the lap of a parent or guardian.

Service animals are welcome. We ask you to inform the Box Office when purchasing tickets so they can prepare the Front of House team for your arrival.

Ogunquit Playhouse wants every guest who attends our performances to enjoy themselves. Anyone disrupting or hindering that enjoyment will be removed from the venue at the discretion of House Management.

Performance Run Times

Running times vary by production and can be found on each show page.

Seating Visibility

In cases where a tall person is seated in front of you making it challenging to see the stage, please locate a House Manager (wearing black vest) who can get you a seat cushion to elevate your view or potentially relocate you to other open seats without viewing obstructions.

Photos & Recordings

Photos may be taken before and after a show, but are strictly prohibited during the performance itself.

Seating & Late Arrivals

The theater opens 30 minutes before every performance. Late-arriving guests will be seated at the discretion of House Management.

Dress Code

As a relaxed seaside community, we only ask that you are appropriately dressed for a casual outing.

Ticketing Fees

Each ticket sold has a $6 Restoration Fee that goes towards supporting the structural maintenance of and improvements to The Playhouse and our campus properties; and a $5 Service Fee that supports our ticketing system and Box Office services. Service Fees are waived for Group Sales and any tickets purchased at the Playhouse Box Office window.

If you need to exchange the date or time of your existing tickets, there will be a $5 Exchange Fee per ticket. Exchange Fees are waived for patrons with a current Annual Membership at the $115 level and above.

Eating & Drinking

Beverages and snacks purchased at Concessions are welcome inside the theater. House Management will not allow anything purchased outside our campus to be brought into the venue. Tailgating in our parking lot is a violation of Ogunquit town ordinance.

Smoking & Vaping

Smoking and Vaping anywhere on the Playhouse campus is expressly prohibited.

Personal Electronic Devices

All electronic devices are required to be silenced or turned off during the performance.

Bags & Backpacks

All bags brought into The Playhouse are subject to inspection.

Pets

Animals of any kind are not allowed to remain inside vehicles anywhere on our campus during performances.

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