Helpful visitor information
Everything you need to know to enjoy your visit to The Playhouse
Accessibility
The Playhouse is all on one level with no stairs. Wheelchair seating can be purchased by calling the Box Office (207.646.5511). Bariatic seating without armrests is available for guests who find our seats restricting. Ushers are happy to assist guests with any mobility issues.
Assisted Listening Devices
Headphones that isolate and boost the stage audio and Hearing Loops that feed boosted audio to your existing compatible hearing aids are available at the Patron Services desk free of charge before each performance.
Comfort Seating
For guests who find standard seating restrictively uncomfortable, please call the Box Office. Chairs without armrests are available for purchase in the wheelchair identified spaces of Rows I and Y.
Open Captioned Performances
During the fourth week of each production, dialogue and lyrics are projected via monitors flanking both sides of the stage. These performances are noted on the season schedule with an OC symbol.
Parking
The Playhouse campus has handicapped parking, encourages dropoffs and pickups at the main entrance, and the theater is all on one level with no stairs to navigate. Our Volunteers are happy to assist any patron with mobility issues.
Concessions & Gift Shop
Beverages and snacks are sold in The Lobby, Gazebo Bar, and Patio Bar. Intermission drinks can be pre-ordered before the performance, to make for easy pickup during the 20-minute act break. You must be at least 21 years old with a valid ID to purchase and consume alcohol. We reserve the right to refuse service to individuals who are visibly intoxicated
For Your Visit
Parking
Our campus opens 1 hour before each performance and parking is free. However, due to the design limitations of our property, most vehicles will be unable to exit the parking lots until after the performance. For those requiring more flexibility with parking, there are various paid lots available in Ogunquit within walking distance of The Playhouse.
Handicapped parking is available and we encourage dropoffs/pickups before and after each performance. Veteran’s parking is available on a first-come, first-serve basis. Our volunteers are available to assist you with any additional parking needs.
If you are not holding tickets for the performance, you may only park in the designated BOX OFFICE spot. Attempting to park in any of our lots without tickets will prevent you from leaving until the end of the show.
View a map of our car park here.
Tickets
Entry to the theater is available by scanning tickets on your mobile device, or a printed copy you may bring from home. If you forget your tickets, not to worry. Our Box Office is happy to reprint them for you.
Restrooms
Restroom facilities are available in our Lobby and a separate building next to the Gazebo Bar.
Concessions & Gift Shop
Beverages and snacks are sold in The Lobby, Gazebo Bar, and Patio Bar. You must be at least 21 years old with a valid ID to purchase and consume alcohol. We reserve the right to refuse service to individuals who are visibly intoxicated
Our lobby Gift Kiosk sells Playhouse branded merchandise and other show-specific specialties.
Purchases can be made credit or debit card. No cash.
Air Conditioning & Heating
Our theater is air-conditioned in the Summer and heated in the Fall.
Stage Dooring
At the discretion of our cast members, Stage Door opportunities may be available outside on the patio (house right) following the performance.
Policies & Guidelines
Our mainstage productions often contain mature content, language, and themes that may not be suitable for all children. We leave it up to parents and families to determine what is appropriate for their young ones.
Full paid admission is required for ages 4 and above. Children under the age of 3 are free, so long as they remain on the lap of a parent or guardian.
Service animals are welcome. We ask you to inform the Box Office when purchasing tickets so they can prepare the Front of House team for your arrival.
Ogunquit Playhouse wants every guest who attends our performances to enjoy themselves. Anyone disrupting or hindering that enjoyment will be removed from the venue at the discretion of House Management.
Performance Run Times
Running times vary by production and can be found on each show page.
Seating Visibility
In cases where a tall person is seated in front of you making it challenging to see the stage, please locate a House Manager (wearing black vest) who can get you a seat cushion to elevate your view or potentially relocate you to other open seats without viewing obstructions.
Photos & Recordings
Photos may be taken before and after a show, but are strictly prohibited during the performance itself.
Seating & Late Arrivals
The theater opens 30 minutes before every performance. Late-arriving guests will be seated at the discretion of House Management.
Dress Code
As a relaxed seaside community, we only ask that you are appropriately dressed for a casual outing.
Ticketing Fees
Each ticket sold has a $6 Restoration Fee that goes towards supporting the structural maintenance of and improvements to The Playhouse and our campus properties; and a $5 Service Fee that supports our ticketing system and Box Office services. Service Fees are waived for Group Sales and any tickets purchased at the Playhouse Box Office window.
If you need to exchange the date or time of your existing tickets, there will be a $5 Exchange Fee per ticket. Exchange Fees are waived for patrons with a current Annual Membership at the $115 level and above.
Eating & Drinking
Beverages and snacks purchased at Concessions are welcome inside the theater. House Management will not allow anything purchased outside our campus to be brought into the venue. Tailgating in our parking lot is a violation of Ogunquit town ordinance.
Smoking & Vaping
Smoking and Vaping anywhere on the Playhouse campus is expressly prohibited.
Personal Electronic Devices
All electronic devices are required to be silenced or turned off during the performance.
Bags & Backpacks
All bags brought into The Playhouse are subject to inspection.
Pets
Animals of any kind are not allowed to remain inside vehicles anywhere on our campus during performances.
Read our Privacy Policy